If the telecommunicator can only get one piece of information, it should be what?

In emergency situations, the most critical piece of information a telecommunicator can gather is the location of the incident. Knowing where to dispatch emergency services is paramount because responders need to reach the scene as quickly as possible. If the location is clearly identified, it enables the dispatcher to allocate resources effectively, ensure that the appropriate units are sent, and provide accurate directions to those responding.

While the other pieces of information, such as the problem or the caller's name, are also important, without a precise location, emergency services cannot provide assistance to the individual in need. Therefore, the location takes precedence over all other details, as it is the fundamental requirement for a timely and effective emergency response.