E9-1-1 enhances basic 9-1-1 by providing the caller's what two pieces of information?

The correct answer is based on the capabilities of Enhanced 9-1-1 (E9-1-1) systems, which significantly improve upon basic 9-1-1 services. E9-1-1 systems provide two crucial pieces of information: the Automatic Location Identification (ALI), which refers to the physical address of the caller, and the Automatic Number Identification (ANI), which is the telephone number of the caller. This information is transmitted automatically to emergency responders when a call is placed, allowing for quicker response times as they do not have to rely solely on verbal communication or manual location tracking.

The other options fail to capture the specific technological advancements provided by E9-1-1. Address and incident type, for instance, while useful, do not encompass the automated features that are central to E9-1-1 functionality. Similarly, caller name and location, and incident report and caller's name, do not highlight the significance of the automatic information systems (ALI and ANI) that enhance situational awareness and operational efficiency during emergencies.